Agents open new savings, current, and specialized accounts, handling KYC and activation.
Real-time cash deposits and withdrawals at convenient local agent locations.
Intra-bank and inter-bank transfers using NIBSS systems.
Pay electricity, water, gas, and telecommunication bills with real-time confirmation.
Mobile top-ups and TV recharges.
Access microloans and consumer loans through agents.
Pay loan installments for various loan types.
Open and manage fixed and recurring deposits.
Invest in government bonds and, in some cases, mutual funds.
Affordable life, health, and property insurance for low-income customers.
Facilitate Direct Benefit Transfers (DBT) and social security payments.
Balance inquiries, mini-statements, and support.
Efficient grievance redressal.
Assist with mobile and internet banking registration and usage.